Terms and conditions for the website

Agreement to terms:

These Terms of Use constitute a legally binding agreement between you, whether personally accessing the website on your own behalf or on behalf of an entity (“you”), and 1 Key Solution (“we,” “us,” or “our”). This agreement covers your access to and use of the 1keysolution.co.uk website (the “website”), as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “website”).

 

Your Acceptance:

By accessing the website, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Use. If you disagree with any part of these Terms of Use, then you are expressly prohibited from using the website and must discontinue use immediately.

 

We reserve the right to update these Terms of Use at any time. Your continued use of the website constitutes your acceptance of any revisions. By accessing the website from outside the UK, you do this at your own initiative and are solely responsible for compliance with all applicable laws.

 

Intellectual property rights:

All content on the website including source code, databases, software, website designs, audio, video, text, images, and graphics (collectively, the “Content”), and the trademarks, service marks, and logos contained therein, are either owned by 1 Key Solution or licensed to us and are protected by copyright and other intellectual property laws.

 

User Assurances

By accessing or using the website, you confirm and guarantee the following:

  • You have the legal capacity to enter into binding contracts, and by using the Site, you signify your acceptance of these Terms of Use.
  • You meet the minimum age requirement to form a legal contract in your jurisdiction. 
  • You agree to access the website only through authorised methods, such as a standard web browser. The use of automated tools or scripts to access the website is strictly prohibited.
  • You undertake to use the website solely for lawful and legitimate purposes. Any activity that violates applicable laws or regulations or that could potentially harm or disrupt the website or its users is strictly forbidden.
  • You undertake not to engage in any commercial activity on the website without our express prior written approval.
  • You agree that you will not systematically collect or compile User Content from the Website to create a collection, compilation, or database without our express written permission.

Submissions:

By submitting any comments, suggestions, ideas, feedback, or other information regarding the Website (collectively, “Submissions”) to us, you hereby grant to 1 Key Solution a non-exclusive, irrevocable, royalty-free, worldwide, perpetual right and licence to:

  • Use, reproduce, modify, adapt, publish, translate, distribute, and utilise/leverage/incorporate the Submissions for any purpose, commercial or non-commercial, in its sole discretion.
  • Create derivative works from the Submissions.
  • Incorporate the Submissions into other works, materials, or services.
  • You acknowledge and agree that all intellectual property rights in and to the Submissions shall be owned by 1 Key Solution, or its licensors, as applicable.

 

Terms and Conditions for Design Work

These Terms and Conditions (“Terms”) govern the design services (“Services”) provided by 1 Key solution (“we,” “us,” “our”) to you (“Customer”, “Client,” “you,” or “your”). By engaging our Services, you agree to be bound by these Terms. 

 

Definitions

  • “Design Work” refers to any graphics, layouts, illustrations, or other visual creations produced by us.
  • “Project” refers to the Design work undertaken by us as detailed in the project proposal or agreement.
  • “Deliverables” are the final designs, including but not limited to website designs, print designs, and other digital content, provided to the Client upon completion of the Project.
  • “Scope of Work” defines the detailed tasks and deliverables that constitute the Project as agreed between us and the Client.

 

Project Scope and Development

  • Initial Consultation: The Project will begin with an initial consultation to understand the Client’s requirements and objectives.
  • Project Proposal: We will provide a detailed project proposal outlining the Scope of Work, timeline, and costs involved.
  • Development Phases: The Project will be executed in defined phases, including but not limited to design, development, testing, and deployment.
  • Client Collaboration: The Client agrees to collaborate and provide necessary feedback during each phase to ensure the Project progresses as planned.

 

Project Approval Phases

  • Design Approval: The Client will be required to approve the initial design concepts before development begins. Any major amendments to the design after approval may incur additional charges.
  • Development Approval: Upon completion of the development phase, the Client will review and approve the functionality. Any changes to the main theme or core functionality after approval will be subject to additional charges.
  • Final Approval: The Project will be deemed complete upon final approval from the Client. Any further changes will be treated as a new project and charged accordingly.

 

Customer Responsibilities

  • Image and Content Supply: The Customer is responsible for providing all images, text, and other content required for the Design Work. The Customer warrants that they have the right to use any materials supplied and that such materials do not infringe any third-party rights.
  • Copyright and Intellectual Property: The Customer must ensure that all provided images and content are free from any copyright issues. We are not liable for any copyright infringement claims resulting from the use of images or content supplied by the Customer.
  • Accuracy of Information: The customer is solely responsible for providing accurate and complete information for the project, including design specifications and feedback.
  • Approval and Feedback: You will have the opportunity to review and approve all design drafts before finalisation. The Customer agrees to provide timely feedback and approval on design drafts. Delays in feedback may affect the delivery schedule.

Proofreading Policy

  • You are allowed to make requests for proofs and drafts associated with your use of our services. However, due to some material being licensed by third parties and other legal limitations, there may be limitations on the extent we can meet this request.

 

Our Responsibilities

  • Design Process: We will carry out the Design Work in accordance with the agreed specifications and timelines. We will make reasonable efforts to incorporate the Customer’s feedback and revisions within the scope of the project.
  • Originality: We guarantee that all Design Work created by us is original and does not infringe upon any existing copyrights. However, this guarantee does not extend to materials provided by the Customer.

 

Revisions and Changes

  • Revisions: The Customer is entitled to an agreed number of rounds of revisions as part of the project. If no agreement is made, the default number of rounds shall be 2. Any additional revisions may be subject to extra charges.
  • Scope Changes: Any changes to the original project scope will require a new quote and may affect the project timeline.

 

Payment Terms

  • Fees and Payment: The Customer agrees to pay the fees specified in the project agreement. Payment terms will be outlined in the invoice. Late payments may result in a delay in the delivery of the Design Work.
  • Deposits: A specific percentage of deposit may be required before commencing the Design Work.

 

Delivery and Acceptance

  • Final Deliverables: Upon completion of the Design Work, we will deliver the final files in the agreed format(s).
  • Acceptance: The Customer must review and accept the final Deliverables within agreed days of delivery. If no feedback is provided within this period, the Deliverables will be considered accepted.

 

Intellectual Property Rights

  • Ownership: Ownership of the final Deliverables will transfer to the Customer upon full payment. We retain the right to use the Design Work for our portfolio and marketing purposes unless explicitly agreed otherwise in writing.
  • Moral Rights: We reserve our moral rights over the Design Work, including the right to be identified as the creators.

 

Limitation of Liability

  • Indirect Damages: We shall not be liable for any indirect, incidental, or consequential damages arising out of, or in connection with, our services.
  • Liability Cap: Our total liability for any claims related to the Design Work is limited to the amount paid by the Customer for the Services. It is also limited to the extent we claim responsibility for in these Terms and Conditions.  

 

Confidentiality

  • We will treat all Client Artwork and confidential information as confidential. You agree to treat our confidential information (e.g., pricing, processes) with the same degree of care.

Deposit:

  • Non-Refundable: Under any circumstances, any deposit that is paid by you to 1 Key solution to use any services is strictly non-refundable. The only exception is if 1 Key solution grossly does not fulfil its responsibilities as defined in these terms and conditions.

 

Termination

  • Mutual Termination: Either party may terminate the agreement by providing written notice. In the event of termination, the Customer agrees to pay for all work completed up to the termination date.
  • Breach of Terms: We reserve the right to terminate the agreement if the Customer breaches any of these Terms.

 

Amendment

  • We reserve the right to amend these Terms at any time. The Customer will be notified of any changes, and continued use of our Services will constitute acceptance of the amended Terms.

 

Communication

  • Written communication: All communication between the parties should be done in writing.
  • Acceptance: Any deposit you make will be acknowledged as a sign of acceptance for the Project Plan and the Payment Plan.

Entire Agreement Clause

  • These Terms and Conditions constitute the final and entire agreement between the parties except for the terms that are agreed to in writing.

 

Terms and Conditions for Printing Services

These Terms and Conditions (“Terms”) govern the provision of printing services (“Services”) by 1 Key Solution (“we,” “us,” or “our”) to you (“Customer”, “Client,” “you,” or “your”). By placing an order for our Services, you agree to be bound by these Terms. 

 

Definitions

  • “Project” refers to the printing services undertaken by us as detailed in the project proposal or agreement.
  • “Deliverables” are the final printed products, including but not limited to leaflets, business cards, and posters, provided to the Client upon completion of the Project.
  • “Scope of Work” defines the detailed tasks and deliverables that constitute the Project as agreed between us and the Client.

 

Project Scope and Development

  • Initial Consultation: The Project will begin with an initial consultation to understand the Client’s requirements and objectives.
  • Project Proposal: We will provide a detailed project proposal outlining the Scope of Work, timeline, and costs involved.
  • Development Phases: The Project will be executed in defined phases, including but not limited to design, development, testing, and deployment.
  • Client Collaboration: The Client agrees to collaborate and provide necessary feedback during each phase to ensure the Project progresses as planned.

 

Project Approval Phases

  • Design Approval: The Client will be required to approve the initial design concepts before development begins. Any major amendments to the design after approval may incur additional charges.
  • Development Approval: Upon completion of the development phase, the Client will review and approve the functionality. Any changes to the main theme or core functionality after approval will be subject to additional charges.
  • Final Approval: The Project will be deemed complete upon final approval from the Client. Any further changes will be treated as a new project and charged accordingly.

 

Proofreading Policy

  • You are allowed to make requests for proofs and drafts associated with your use of our services. However, due to some material being licensed by third parties and other legal limitations, there may be limitations on the extent we can meet this request.

Client Responsibilities

  • Artwork Accuracy: You are responsible for the accuracy and completeness of all artwork and content (“Artwork”) submitted for printing. We will not be liable for errors or omissions present in the Artwork upon final approval.
  • Proofreading: The Customer agrees to review and approve all proofs provided by us before printing. Approval of proofs constitutes acceptance of the final product. Any errors not corrected at this stage are the responsibility of the Customer.
  • Copyright Infringement: You warrant that you own or have the necessary rights and permissions to use all elements in the Artwork, including but not limited to images, text, logos, and trademarks. You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your breach of any intellectual property rights related to the Artwork.

 

Our Responsibilities

  • Quality and Standards: We shall execute the Printing Work in accordance with the agreed specifications and high-quality standards. We will make reasonable efforts to ensure the final product matches the approved proofs.
  • Colour Accuracy: We will strive to achieve the closest possible colour match between your Artwork and the printed product. However, minor variations may occur due to printing limitations and different viewing devices.
  • Delivery: We will use reasonable efforts to meet the agreed delivery schedule. However, we shall not be liable for any delays caused by factors beyond our control.

 

Revisions and Changes

  • Revisions: The Customer is entitled to an agreed number of rounds of revisions as part of the project. If no agreement is made, the default number of rounds shall be 2. Any additional revisions may be subject to extra charges.
  • Scope Changes: Any changes to the original project scope will require a new quote and may affect the project timeline.

 

Payment Terms

  • Fees and Payment: The Customer agrees to pay the fees specified in the project agreement. Payment terms will be outlined in the invoice. Late payments may result in a delay in the delivery of the Design Work.
  • Deposits: A specific percentage of deposit may be required before commencing the Design Work

 

Limitation of Liability:

  • Indirect Damages: We shall not be liable for any indirect, incidental, or consequential damages arising out of, or in connection with, our services.
  • Liability Cap: Our total liability for any claims related to the Printing Services is limited to the amount paid by the Customer for the Services. It is also limited to the extent we claim responsibility for in these Terms and Conditions.  

Confidentiality

  • We will treat all Client Artwork and confidential information as confidential. You agree to treat our confidential information (e.g., pricing, processes) with the same degree of care.

 

Intellectual Property Rights

  • Ownership: Ownership of the final Deliverables will transfer to the Customer upon full payment. We retain the right to use the Design Work for our portfolio and marketing purposes unless explicitly agreed otherwise in writing.
  • Moral Rights: We reserve our moral rights over the Design Work, including the right to be identified as the creators.

 

Deposit:

  • Non-Refundable: Under any circumstances, any deposit that is paid by you to 1 Key solution to use any services is strictly non-refundable. The only exception is if 1 Key solution grossly does not fulfil its responsibilities as defined in these terms and conditions.

 

Termination

  • Mutual Termination: Either party may terminate the agreement by providing written notice. In the event of termination, the Customer agrees to pay for all work completed up to the termination date.
  • Breach of Terms: We reserve the right to terminate the agreement if the Customer breaches any of these Terms.

 

Amendment:

  • We reserve the right to amend these Terms at any time. The Customer will be notified of any changes, and continued use of our Services will constitute acceptance of the amended Terms.

 

Communication

  • Written communication: All communication between the parties should be done in writing.
  • Acceptance: Any deposit you make will be acknowledged as a sign of acceptance for the Project Plan and the Payment Plan.

 

Entire Agreement Clause

  • These Terms and Conditions constitute the final and entire agreement between the parties except for the terms that are agreed to in writing.

 

Terms and Conditions for Signage Services

These Terms and Conditions (“Terms”) govern the signage services (“Services”) provided by 1 Key Solution Ltd (“we,” “us,” “our”) to you (“Customer”, “Client,” “you,” or “your”). By engaging our Services, you agree to be bound by these Terms. 

 

Definitions

  • “Project” refers to the signage work undertaken by us as detailed in the project proposal or agreement.
  • “Deliverables” are the final signage assets, including but not limited to banners, signboards, and displays, provided to the Client upon completion of the Project.
  • “Scope of Work” defines the detailed tasks and deliverables that constitute the Project as agreed between us and the Client.

 

Project Scope & Ordering

  • Project Brief: A detailed project brief will be created collaboratively, outlining the signage specifications (size, material, location, etc.), design requirements, and expected completion date.
  • Quotations & Orders: We will provide a written quotation outlining the project scope, pricing, and payment terms. Your written acceptance of the quotation constitutes an official order.
  • Design and Development: The Project will be executed in defined phases, including but not limited to design, production, and installation.
  • Client Collaboration: The Client agrees to collaborate and provide necessary feedback during each phase to ensure the Project progresses as planned. Failure to do this may affect the project’s timeline.

 

Project Approval Phases

  • Design Approval: The Client will be required to approve the initial design concepts before production begins. Any major amendments to the design after approval may incur additional charges.
  • Production Approval: Upon completion of the production phase, the Client will review and approve the deliverables. Any changes to the main design after approval will be subject to additional charges.
  • Final Approval: The Project will be deemed complete upon final approval from the Client. Any further changes will be treated as a new project and charged accordingly.
  • Installation: We can provide installation services at an additional cost (if applicable). Installation will be performed on a mutually agreed-upon date, and you are responsible for ensuring the installation site is prepped and accessible.

 

Client Responsibilities

  • Provision of Materials: The Client agrees to provide all necessary text, images, and other content required for the completion of the Project. The Client warrants that they possess all rights and permissions to use such materials.
  • Timely Feedback: The Client commits to providing timely feedback and approvals to ensure that the Project progresses according to the agreed timeline.
  • Content Accuracy: The Client is responsible for the accuracy, completeness, and propriety of all content provided.
  • Permits & Approvals: You are responsible for obtaining any necessary permits or approvals required for signage installation. We can assist with guidance or recommendations, but the ultimate responsibility lies with you.

 

Our Responsibilities

  • Quality and Standards: We shall execute the project Work in accordance with the agreed specifications and high-quality standards. We will make reasonable efforts to ensure the final product matches the approved proofs.
  • Colour Accuracy: We will strive to achieve the closest possible colour match between your Artwork and the printed product. However, minor variations may occur due to printing limitations and different viewing devices.
  • Delivery: We will use reasonable efforts to meet the agreed delivery schedule. However, we shall not be liable for any delays caused by factors beyond our control.

 

Revisions and Changes

  • Revisions: The Customer is entitled to an agreed number of rounds of revisions as part of the project. If no agreement is made, the default number of rounds shall be 2. Any additional revisions may be subject to extra charges.
  • Scope Changes: Any changes to the original project scope will require a new quote and may affect the project timeline.

 

Payment Terms

  • Fees and Payment: The Customer agrees to pay the fees specified in the project agreement. Payment terms will be outlined in the invoice. Late payments may result in a delay in the delivery of the Design Work.
  • Deposits: A specific percentage of deposit may be required before commencing the Design Work

 

Limitation of Liability

  • Indirect Damages: We shall not be liable for any indirect, incidental, or consequential damages arising out of, or in connection with, our services.
  • Liability Cap: Our total liability for any claims related to the Signage Services is limited to the amount paid by the Customer for the Services. It is also limited to the extent we claim responsibility for in these Terms and Conditions.  

 

Confidentiality

  • We will treat all Client Artwork and confidential information as confidential. You agree to treat our confidential information (e.g., pricing, processes) with the same degree of care.

Intellectual Property Rights

  • Ownership: Ownership of the final Deliverables will transfer to the Customer upon full payment. We retain the right to use the Design Work for our portfolio and marketing purposes unless explicitly agreed otherwise in writing.
  • Moral Rights: We reserve our moral rights over the Design Work, including the right to be identified as the creators.

 

Deposit:

  • Non-Refundable: Under any circumstances, any deposit that is paid by you to 1 Key solution to use any services is strictly non-refundable. The only exception is if 1 Key solution grossly does not fulfil its responsibilities as defined in these terms and conditions.

 

Termination

  • Mutual Termination: Either party may terminate the agreement by providing written notice. In the event of termination, the Customer agrees to pay for all work completed up to the termination date.
  • Breach of Terms: We reserve the right to terminate the agreement if the Customer breaches any of these Terms.

 

Amendment

  • We reserve the right to amend these Terms at any time. The Customer will be notified of any changes, and continued use of our Services will constitute acceptance of the amended Terms.

 

Communication

  • Written communication: All communication between the parties should be done in writing.
  • Acceptance: Any deposit you make will be acknowledged as a sign of acceptance for the Project Plan and the Payment Plan.

 

Entire Agreement Clause

  • These Terms and Conditions constitute the final and entire agreement between the parties except for the terms that are agreed to in writing.

Terms and Conditions for Web Development Services

These Terms and Conditions (“Terms”) govern the web development services (“Services”) provided by 1 Key Solution (“we,” “us,” “our”) to you (“Customer”, “Client,” “you,” or “your”)). By engaging our Services, you agree to be bound by these Terms. 

 

Definitions

  • “Project” refers to the web development work undertaken by us as detailed in the project proposal or agreement.
  • “Deliverables” are the final web assets, including but not limited to websites, applications, and digital content, provided to the Client upon completion of the Project.
  • “Scope of Work” defines the detailed tasks and deliverables that constitute the Project as agreed between us and the Client.

 

Project Scope and Development

  • Initial Consultation: The Project will begin with an initial consultation to understand the Client’s requirements and objectives.
  • Project Proposal: We will provide a detailed project proposal outlining the Scope of Work, timeline, and costs involved.
  • Development Phases: The Project will be executed in defined phases, including but not limited to design, development, testing, and deployment.
  • Client Collaboration: The Client agrees to collaborate and provide necessary feedback during each phase to ensure the Project progresses as planned.

 

Project Approval Phases

  • Design Approval: The Client will be required to approve the initial design concepts before development begins. Any major amendments to the design after approval may incur additional charges.
  • Development Approval: Upon completion of the development phase, the Client will review and approve the functionality. Any changes to the main theme or core functionality after approval will be subject to additional charges.
  • Final Approval: The Project will be deemed complete upon final approval from the Client. Any further changes will be treated as a new project and charged accordingly.

 

Client Responsibilities

  • Provision of Materials: The Client agrees to provide all necessary text, images, and other content required for the completion of the Project. The Client warrants that they possess all rights and permissions to use such materials.
  • Timely Feedback: The Client commits to providing timely feedback and approvals to ensure that the Project progresses according to the agreed timeline.
  • Content Accuracy: The Client is responsible for the accuracy, completeness, and propriety of all content provided.

 

Our Responsibilities

  • Quality Assurance: We commit to performing the Services with due care, skill, and diligence, in accordance with recognised industry standards.
  • Confidentiality: We will maintain the confidentiality of any proprietary or sensitive information provided by the Client, except where disclosure is required by law.
  • Project Management: We will manage and execute the Project according to the agreed Scope of Work and timeline.

 

Revisions and Changes

  • Revisions: The Customer is entitled to an agreed number of rounds of revisions as part of the project. If no agreement is made, the default number of rounds shall be 2. Any additional revisions may be subject to extra charges.
  • Scope Changes: Any changes to the original project scope will require a new quote and may affect the project timeline.

 

Payment Terms

  • Fees and Payment: The Customer agrees to pay the fees specified in the project agreement. Payment terms will be outlined in the invoice. Late payments may result in a delay in the delivery of the project.
  • Deposits: A specific percentage of deposit may be required before commencing the project.

 

Limitation of Liability

  • Indirect Damages: We shall not be liable for any indirect, incidental, or consequential damages arising out of, or in connection with, our services.
  • Liability Cap: Our total liability for any claims related to the Web Development Services is limited to the amount paid by the Customer for the Services. It is also limited to the extent we claim responsibility for in these Terms and Conditions.  

 

Confidentiality

  • We will treat all Client Artwork and confidential information as confidential. You agree to treat our confidential information (e.g., pricing, processes) with the same degree of care.

 

Intellectual Property Rights

  • Ownership: Ownership of the final Deliverables will transfer to the Customer upon full payment. We retain the right to use the project Work for our portfolio and marketing purposes unless explicitly agreed otherwise in writing.
  • Moral Rights: We reserve our moral rights over the project Work, including the right to be identified as the creators.

Deposit:

Non-Refundable: Under any circumstances, any deposit that is paid by you to 1 Key solution to use any services is strictly non-refundable. The only exception is if 1 Key solution grossly does not fulfil its responsibilities as defined in these terms and conditions.

Termination

  • Mutual Termination: Either party may terminate the agreement by providing written notice. In the event of termination, the Customer agrees to pay for all work completed up to the termination date.
  • Breach of Terms: We reserve the right to terminate the agreement if the Customer breaches any of these Terms.

 

Amendment

  • We reserve the right to amend these Terms at any time. The Customer will be notified of any changes, and continued use of our Services will constitute acceptance of the amended Terms.

 

Communication

  • Written communication: All communication between the parties should be done in writing.
  • Acceptance: Any deposit you make will be acknowledged as a sign of acceptance for the Project Plan and the Payment Plan.

 

Entire Agreement Clause

  • These Terms and Conditions constitute the final and entire agreement between the parties except for the terms that are agreed to in writing.

Terms and Conditions for Digital Marketing Services

These Terms and Conditions (“Terms”) govern the digital marketing services (“Services”) provided by 1 Key Solution (“we,” “us,” “our”) to you (“Customer”, “Client,” “you,” or “your”). By engaging our Services, you agree to be bound by these Terms. 

 

Definitions

  • “Services” refer to the digital marketing services provided by us, including but not limited to SEO, PPC, social media marketing, content creation, email marketing, and website analytics.
  • “Deliverables” are the final outputs or results produced as part of the Services.
  • “Scope of Work” defines the detailed tasks and deliverables that constitute the Services as agreed between us and the Client.

 

Scope of Services

  • Initial Consultation: We will conduct an initial consultation to understand the Client’s requirements, objectives, and target audience.
  • Service Proposal: Based on the consultation, we will provide a detailed proposal outlining the Scope of Work, timeline, and costs involved.
  • Execution: The Services will be executed as per the agreed Scope of Work, with regular updates and reports provided to the Client.
  • Client Collaboration: The Client agrees to collaborate and provide necessary feedback and approvals during the execution of the Services.

 

Project Approval Phases

  • Strategy Approval: The Client will be required to approve the initial digital marketing strategy before implementation begins. Any major amendments to the strategy after approval may incur additional charges.
  • Content Approval: The Client will review and approve all content, including but not limited to ads, posts, and articles, before publication. Any changes to the content after approval will be subject to additional charges.
  • Final Approval: The Services will be deemed complete upon final approval from the Client. Any further changes will be treated as a new project and charged accordingly.

 

Client Responsibilities

  • Provision of Materials: The Client agrees to provide all necessary content, images, and access to analytics or social media accounts required for the completion of the Services. The Client warrants that they possess all rights and permissions to use such materials.
  • Timely Feedback: The Client commits to providing timely feedback and approvals to ensure that the Services progress according to the agreed timeline.
  • Content Accuracy: The Client is responsible for the accuracy, completeness, and propriety of all content provided.

Our Responsibilities

 

  • Quality Assurance: We commit to performing the Services with due care, skill, and diligence, in accordance with recognised industry standards.
  • Confidentiality: We will maintain the confidentiality of any proprietary or sensitive information provided by the Client, except where disclosure is required by law.
  • Reporting: We will provide regular updates and performance reports as per the agreed schedule.

 

Revisions and Changes

  • Revisions: The Customer is entitled to an agreed number of rounds of revisions as part of the project. If no agreement is made, the default number of rounds shall be 2. Any additional revisions may be subject to extra charges.
  • Scope Changes: Any changes to the original project scope will require a new quote and may affect the project timeline.

 

Payment Terms

  • Fees and Payment: The Customer agrees to pay the fees specified in the project agreement. Payment terms will be outlined in the invoice. Late payments may result in a delay in the delivery of the project.
  • Deposits: A specific percentage of deposit may be required before commencing the project.

 

Limitation of Liability

  • Indirect Damages: We shall not be liable for any indirect, incidental, or consequential damages arising out of, or in connection with, our services.
  • Liability Cap: Our total liability for any claims related to the Digital Marketing Services is limited to the amount paid by the Customer for the Services. It is also limited to the extent we claim responsibility for in these Terms and Conditions. 

 

Confidentiality

  • We will treat all Client Artwork and confidential information as confidential. You agree to treat our confidential information (e.g., pricing, processes) with the same degree of care.

 

Intellectual Property Rights

  • Ownership: Ownership of the final Deliverables will transfer to the Customer upon full payment. We retain the right to use the project Work for our portfolio and marketing purposes unless explicitly agreed otherwise in writing.
  • Moral Rights: We reserve our moral rights over the project Work, including the right to be identified as the creators.

Deposit:

Non-Refundable: Under any circumstances, any deposit that is paid by you to 1 Key solution to use any services is strictly non-refundable. The only exception is if 1 Key solution grossly does not fulfil its responsibilities as defined in these terms and conditions.

Termination

  • Mutual Termination: Either party may terminate the agreement by providing written notice. In the event of termination, the Customer agrees to pay for all work completed up to the termination date.
  • Breach of Terms: We reserve the right to terminate the agreement if the Customer breaches any of these Terms.

 

Amendment

  • We reserve the right to amend these Terms at any time. The Customer will be notified of any changes, and continued use of our Services will constitute acceptance of the amended Terms.

 

Communication

  • Written communication: All communication between the parties should be done in writing.
  • Acceptance: Any deposit you make will be acknowledged as a sign of acceptance for the Project Plan and the Payment Plan.

 

Entire Agreement Clause

  • These Terms and Conditions constitute the final and entire agreement between the parties except for the terms that are agreed to in writing.