Introduction

1 Key Solution (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with all applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.1keysolution.co.uk and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of information about you:

Personal Information

  • Contact Information: Name, email address, phone number, and postal address.
  • Professional Information: Job title, company name, industry, and professional interests.
  • Account Information: Username and password for account creation and login.

Usage Data

  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Usage Information: Information about how you use our website, products, and services.

Marketing and Communication Data

  • Preferences: Your preferences in receiving marketing from us and your communication preferences.
  • Feedback: Responses to surveys and feedback provided on our services.

Cookies and Tracking Technologies

  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our website and services.
  • Communication: To communicate with you, including responding to inquiries, providing customer support, and sending updates.
  • Marketing: To send you promotional materials, newsletters, and other marketing communications that may be of interest to you.
  • Personalisation: To personalise your experience on our website and tailor our services to your preferences.
  • Analytics: To analyse website usage and improve our website, services, marketing efforts, and user experience.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

We do not engage in automated decision-making or profiling using your personal data.

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • Affiliates: Our affiliates, in which case we will require them to honour this Privacy Policy.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users, or the public.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We generally retain your personal data for a period of three years, unless a longer retention period is required or permitted by law. After the expiration of the retention period, we will securely delete or anonymise your personal data.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

International Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your Data Protection Rights

Under UK data protection laws, you have the following rights regarding your personal data:

  • Access: The right to request access to your personal data and information about how we process it.
  • Correction: The right to request that we correct any inaccurate or incomplete personal data.
  • Deletion: The right to request that we delete your personal data, under certain conditions.
  • Objection: The right to object to our processing of your personal data, under certain conditions.
  • Restriction: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

We are not responsible for the content written in any flyers, leaflets, website or digital marketing that we print or upload for you. Customer acknowledge and agree that all content, including but not limited to text, images, graphics, and other materials, is the sole responsibility of the individual or entity who provides such content for printing. We do not endorse, verify, or validate the accuracy, completeness, or quality of any content in your flyers or leaflets.

You agree that we shall not be held liable for any claims, damages, losses, or other liabilities arising from or related to the content in your printed flyers or leaflets. This includes, but is not limited to, any errors, omissions, infringements, defamatory statements, or any other legal or factual inaccuracies present in the content you provide.

By using our printing services, you agree to indemnify and hold us harmless from any and all claims or disputes arising out of or relating to the content in your printed flyers or leaflets.

Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect. For example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: contact@1keysolution.co.uk
  • Phone: 0116 274 2601
  • Address: 30 Coleman Road, Leicester, LE5 4AD

Effective Date: 01/05/2021

This Privacy Policy was last updated on 01/05/2021.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.